Terms and Privacy

Last updated: [DATE]

Template: replace everything in [brackets] with your details, and have it checked by someone qualified before you take payments. This is a starting point, not legal advice.

Terms of Service

1. Who we are

Icon ("the app") is run by [YOUR NAME OR BUSINESS NAME], [TOWN], United Kingdom. Contact: [EMAIL].

2. Who can use Icon

You must be at least 13. If you are under 18, you need permission from a parent or guardian, and a parent or guardian must manage any paid subscription.

3. Your account

You sign in with a one-time code sent to your email or phone, or with your Google account. Keep access to those private, and never share a sign-in code with anyone. You are responsible for activity on your account. Tell us at [EMAIL] if you think someone else has accessed it.

4. Acceptable use

• Don't use Icon for anything illegal, harmful, hateful or harassing.
• Don't create content that copies or imitates other people's brands, logos, trademarks or copyrighted work, or that impersonates real people or companies.
• Don't try to break, overload or get around the limits of the service.

5. AI-generated content

Icon uses artificial intelligence. Its answers, code, designs and other content can contain mistakes. Check anything important before you rely on it, and check that logos and names are free to use (for example with a trademark search) before using them commercially.

As between you and us, you own the content you create with Icon, to the extent the law allows. You are responsible for how you use it.

6. Limits and changes

We set fair-use limits (for example, a daily number of requests) to keep the service running for everyone. We may change or stop features, and we'll tell you about important changes.

7. Subscriptions

[When you add paid plans: price, what's included, billing cycle, how to cancel, refund policy, and your 14-day cancellation rights under UK consumer law.]

8. Ending your account

You can stop using Icon at any time and ask us to delete your account at [EMAIL]. We may suspend accounts that break these terms.

9. Liability

Icon is provided "as is". To the extent the law allows, we aren't liable for indirect losses or for decisions you make based on AI-generated content. Nothing here limits rights you have under UK consumer law.

10. Law

These terms are governed by the laws of England and Wales.

Privacy Policy

What we collect

• Account details: your name, and the email address or mobile number you sign in with. If you use Google, we receive your name, email address and profile picture from Google (never your Google password).
• Profile: what you use Icon for and, if you choose to tell us, your business name.
• Usage: how many requests you make each day, so we can apply fair-use limits.
• What you type or upload: sent to our AI provider to produce Icon's replies. We don't store your conversations on our servers.
• On your device: settings, level and XP are kept in your browser's storage.

Why we use it

To run your account, provide Icon's features, keep the service secure and prevent abuse. Our lawful basis is performing our contract with you and our legitimate interest in running a safe service.

Who processes it for us

• Supabase (accounts and database)
• Anthropic (the Claude AI that powers Icon's replies)
• Google (only if you choose "Continue with Google")
• [YOUR EMAIL SERVICE, e.g. Gmail or Brevo] (sending sign-in codes by email)
• [YOUR SMS PROVIDER, e.g. Twilio] (sending sign-in codes by text)
• [YOUR HOSTING PROVIDER, e.g. Netlify] (serving the website)
• [Stripe, when you add payments] (payment processing; we never see your full card details)

How long we keep it

Account data is kept while your account is open and deleted within [30] days of a deletion request. Usage counts are kept for up to [90] days.

Your rights

Under UK data protection law you can ask to see, correct or delete your data, or object to how we use it. Email [EMAIL]. You can also complain to the Information Commissioner's Office (ico.org.uk).

Children

Icon is not for children under 13. If you believe a child under 13 has an account, contact us and we'll delete it.